Privacy policy

At Enchante Perfumes, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us online.

1. Information We collect

We may collect the following types of information:

  • Personal Information: Name, billing/shipping address, email address, phone number, and payment details.
  • Order Information: Products purchased, order history, and preferences.
  • Technical Information: IP address, browser type, device details, and cookies.
  • Marketing Preferences: Your subscription status and preferences for receiving promotional communications.

2. How We Use Your Information:

We use your data to:

  • Process and fulfill your orders.
  • Provide customer service and respond to inquiries.
  • Improve our website, products, and services.
  • Send updates, offers, and promotions (if you’ve opted in).
  • Comply with legal requirements and prevent fraudulent activity.

3. Sharing Your Information:

We do not sell or rent your personal information. However, we may share your data with trusted third parties for:

  • Payment processing (secure gateways).
  • Delivery and logistics partners to ship your orders.
  • Marketing Partners: Only with your consent.
  • Legal authorities if required by law.

4. Cookies and Tracking Technologies:

Our website uses cookies and similar technologies to:

  • Remember your preferences.
  • Track site performance and analytics.
  • Personalize your shopping experience.

You can manage cookie preferences through your browser settings.

5. Data Security:

We implement industry-standard measures to protect your personal data. However, no system is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights:

Depending on your location, you may have rights to:

  • Access, update, or delete your personal data.
  • Opt out of marketing communications.
  • Restrict or object to data processing.
  • Request a copy of your stored information.

To exercise these rights, contact us at info@enchanteperfumes.com

7. Children’s Privacy

Our services are not directed at individuals under 13. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Effective Date” revised accordingly.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:1-800-226-6652

Please Note: Your order may be subject to import duties and taxes, which are levied once a package reaches your country. We have NO control over these charges and cannot predict what the costs may be. Customs policies vary from country to country; you should contact your local customs office for further information.